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Privacy Statement
Municipality of Cluj-Napoca is committed to protecting your privacy and personal data. We want to be transparent about how we process your personal data and how we comply with the applicable data protection laws.
Because we refer to processing personal data in this privacy statement, we believe that it is important to specify to you what is understood when we use terms such as ‘personal data’ and ‘processing’.
Personal data This entails data which is related directly or indirectly to you as a natural person. Processing Anything which can be done with your personal data. This includes the collecting, the sorting, the using, passing on and deleting of personal data.
We process personal data if we have, want to have, or have had a communication exchange or relationship with you, or if we have had contact with you and/or your representatives. The people whose personal data we process include:
People who show interest in our activities, such as visitors to our website,
people who have contacted us by telephone or email, or people who have visited our office;
People who have registered for our newsletter or other mailings;
Municipality of Cluj-Napoca is the controller of the personal data which we process. This means that we are responsible for the processing of your personal data and that we determine the purposes and means of the processing of your personal data.
We process the following personal data:
| Types of data | Data that might be involved | Legal basis |
|---|---|---|
| Information that allows an individual to be identified directly or indirectly | Name, address, telephone number, e-mail address, information provided in your identity document. | To draw up an agreement or to contact you. |
| Data we require to ensure your security and ours | Cookies and IP address, data relating to the device on which you use online services | We may use your IP address, device details and cookies to combat online fraud (DDoS attacks) and botnets. |
We obtain your personal data because you provide it to us yourself. This can be done in various ways, such as when you contact us, when you submit the join the coalition form or join our newsletter, when you visit our website, or when you provide us with your contact details via email.
We can only provide you our best service when we know you well. For that we need your personal data and have to process it.
We do not save your personal data for longer than is necessary for the purposes for which we process your personal data. The retention period depends on the purpose for which we have received or collected the data and on any legal obligations to retain data.
We do not share your personal data with third parties, unless this is necessary for the execution of the agreement or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. We remain responsible for these processing operations.
If you have a complaint about the processing of your personal data, please contact us directly. We will do our best to find a solution with you. If this does not work, you can always contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Yes, we can. We will always publish the most recent version of our Privacy Statement on our website. We therefore recommend that you consult our Privacy Statement regularly so that you are aware of any changes.
2025 All rights reserved. Municipality of Cluj-Napoca. Cookies Policy Privacy Statement
The grant is funded by Horizon 2020, the EU framework programme for research and innovation preceding the current Horizon Europe programme. The funding will complement the support provided already by the City Advisors and the Consortium partners of NetZeroCities. The Pilot Cities Programme is a crucial part of accomplishing the objectives of the EU 100 Cities Mission, which aims for these cities to accelerate climate-neutrality by 2030.
